CRM for WhatsApp
If your deals close in WhatsApp, your CRM should live there too. LeadsBox turns every WhatsApp Business chat into a tracked lead, detects orders and payments automatically, and tells you which conversations became revenue.
Instead of scrolling a chat list sorted by recency, you get a pipeline sorted by deal stage and value — so the buyer about to pay is never buried under new messages.
The AI recognises order requests and payment confirmations in the informal way customers actually write them, and moves the deal to the right stage on its own.
Send a product broadcast and see exactly how many recipients replied, how many became leads, and how many bought. Real close rates per campaign.
Confirm an order and generate a professional invoice directly from the conversation, then send it straight back to the customer.
Several staff on one WhatsApp number? Assign chats, add internal notes, and keep the customer history with the business rather than on one person's phone.
The same customer often starts on Instagram and pays on WhatsApp. LeadsBox keeps that as one deal, not three disconnected threads.
Labels and quick replies help, but there is no pipeline, no revenue reporting, and no close rate. Once you pass roughly twenty active conversations, labels stop being enough.
Usually a messaging widget bolted onto an email-first system. The conversation lives in one place and the deal record in another, so someone still has to copy information across.
Chat-first by design. The conversation is the deal record, the AI does the data entry, and the reporting tells you which chats became revenue.
For businesses whose sales conversations happen inside WhatsApp, the best CRM is one that reads the chats themselves rather than treating WhatsApp as a notification channel. LeadsBox connects to WhatsApp Business, automatically creates a tracked lead for every buyer, detects order and payment messages with AI, and reports revenue per conversation — with Instagram and Facebook Messenger in the same pipeline.
Yes. LeadsBox works with the free WhatsApp Business app as well as the official WhatsApp Business API. Most small sellers start with the app and move to the API when message volume or team size grows.
WhatsApp Business itself is free and includes basic labels, which is enough at low volume. For actual pipeline tracking and revenue reporting you need a dedicated CRM — LeadsBox has a 7-day free trial with no credit card required so you can test it against your real chats first.
No. LeadsBox connects only to WhatsApp Business. Your personal WhatsApp account is entirely separate and cannot be linked or accessed.
Yes. LeadsBox was built for exactly this — sellers who receive orders across all three Meta platforms and want one pipeline, one customer record, and one revenue report instead of three separate inboxes.
WhatsApp, Instagram, and Facebook — one pipeline, one revenue report.
Start free — no credit card needed