Cookie Policy
Last updated: 3/9/2026
This Cookie Policy explains how LeadsBox ("we", "our", or "us") uses cookies and similar tracking technologies when you visit our website.
What Are Cookies?
Cookies are small text files stored on your device when you visit a website. They help us remember your preferences and understand how you use our service.
Types of Cookies We Use
1. Essential Cookies
These cookies are necessary for the website to function properly. They enable core functionality like:
- User authentication and session management
- Security features and fraud prevention
- Remembering your cookie consent preferences
These cookies cannot be disabled as they are essential for the service.
2. Analytics Cookies
We use PostHog for analytics to understand how visitors interact with our website. This helps us:
- Measure website traffic and usage patterns
- Improve user experience based on behavioral data
- Identify and fix technical issues
You can opt-out of analytics cookies through our cookie banner.
3. Functional Cookies
These cookies allow us to remember your choices and provide enhanced features:
- Theme preferences (dark/light mode)
- Language settings
- Notification preferences
Third-Party Cookies
We may use third-party services that set their own cookies:
- PostHog - Analytics and user behavior tracking
- Paystack - Payment processing (only on payment pages)
- Crisp - Customer support chat widget
Each third-party service has its own privacy policy regarding cookie usage.
Your Cookie Choices
You have the right to decide whether to accept or reject cookies. You can:
- Use our cookie banner - When you first visit, you'll see a banner where you can accept or reject non-essential cookies
- Browser settings - Most browsers allow you to refuse cookies through settings. Note that disabling essential cookies may impact functionality
- Opt-out tools - Use tools like browser extensions to block specific tracking cookies
Cookie Duration
We use both session cookies (deleted when you close your browser) and persistent cookies (remain until expiry or deletion):
- Authentication cookies: 30 days
- Analytics cookies: 1 year
- Preference cookies: 1 year
Updates to This Policy
We may update this Cookie Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date.
Contact Us
If you have questions about our use of cookies, please contact us at privacy@leadsbox.app.